Up and Running Blog

May 2010

I like a thoughtful analysis that puts some conceptual order into larger sweeping trends. Take a quick read of The Medium–The Death of the Open Web on the NYTimes.com site, by Virginia Heffernan. She makes some very interesting points.

People who find the Web distasteful–ugly, uncivilized–have nonetheless been forced to live there: It’s the place to go for jobs, resources, services, social life, the future. But now, with the purchase of an iPhone or an iPad, there’s a way out, an orderly suburb that lets you sample the Web’s opportunities without having to mix with the riffraff. This suburb is defined by apps from the glittering App Store: neat, cute homes far from the Web city center, out in pristine Applecrest Estates. In the migration of dissenters from the “open” Web to pricey and secluded apps, we’re witnessing urban decentralization, suburbanization and the online equivalent of white flight.

I love a good analogy, and she’s got one: cities vs. suburbs. The teeming mass of opportunity, senses and smells, shoulder to shoulder with everybody; compared to the polite and relatively safe order. Well done.

Her conclusion:

I see why people fled cities, and I see why they’re fleeing the open Web. But I think we may also, one day, regret it.

Interesting analysis.

(And my thanks to Steve King of SmallBizLabs, who pointed it out to me.)

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Today at 4pm Pacific Time, Tim Berry will be speaking in a free webinar hosted by WedLock Magazine, a brand new magazine targeted specifically for wedding professionals.

The webinar will focus on Tim’s favorite topics on why you need a business plan, and how to tweak your plan if you already have one. Take this opportunity to listen to Tim’s advice on business planning and spend some time after his presentation asking him questions.

You can register for the webinar by going here:
Why every wedding professional NEEDS to have a good solid business plan, or improve the ones they have!

4:00pm – 6pm Pacific / 7:00pm – 9:00pm Eastern

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My friends at Batch Blue Software are holding a superhero contest this week, with prizes including a customizable build-it-yourself bicycle, Web apps, coffee, and a small business library that includes my Plan As You Go Business Plan Book. Here’s what they say:

We know small business owners are super human. Now’s your chance to reveal your unique powers to the world! We’ve teamed up with some other cool services to offer some great prizes that will help you grow your small business by leaps and bounds. Are you the 2010 Small Business Super Hero? You tell us.

This year’s top prize is pretty rad – a customizable bike from Republic Bike. What better way to zoom around getting the word out about your business? The prize package also includes books, delicious coffee, business software, sweet new MOO cards and lasting fame and glory on the BatchBlog.

Superheroes are both genders, right? You have men, women, girls and boys?  Aquagirl and Wonder Woman are both superheroes? I’m just a bit confused because Wikipedia has a page each for superheroes and superheroines, which bothers me. Certainly Batch Blue wants both, that’s for sure. And acknowledges both.

The contest is fun and runs this week to celebrate National Small Business Week.

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Photo by Gary Simmons

Question

There are two partners. One partner has invested a large amount of cash. The other has invested strictly time, which if fairly valued would also be a large amount of cash.

Is it reasonable, or acceptable to indicate the value of time invested in the form of a cash value as a “Startup Expense” Investment?

Answer

This issue is called “sweat equity,” and it comes up a lot.

Obviously, fairness is vital. Both partners should believe in the deal, and both should feel fairly treated. Both have to respect what the other partner contributed. Otherwise you’ve got a long-term disaster waiting to happen.

Whenever you can, you should always deal with these issues before contributions are made. Talk it out before anybody puts in either the time or the money. Both time and money are frequently worth more before they are spent than they are afterwards, when the spender can’t get them back. If either the time or the money is undervalued by either partner, then don’t go forward.

Photo by Gary Simmons

Photo by Gary Simmons

However it seems like in your case both time and money are already spent and now you’re negotiating a deal. Better now than later, always. You don’t want to start a company based on unfair ownership structure.

The best way to do it is the simple way, with shares of ownership. Talk it out between the partners. Decide what a fair recognition of sweat equity is, and give that partner a fair proportion of total ownership, which is usually a matter of stock. You don’t have to have millions of shares, I’ve seen companies started with 100 shares. Give fair shares to both partners.

You can invent fake money to tie into sweat equity, but there are problems you should be aware of:

  1. When you put money into investment, standard financials assumes it’s there to spend. Sweat equity isn’t. Therefore, you have to balance that amount of money in the start-up table with the same amount of start-up expense. Specifically, if I put $50,000 into the start-up table as an investment value, based on sweat equity, then I have to put the same $50,000 into the start-up expenses as compensation. Otherwise I overstate my starting cash by $50,000. And double entry bookkeeping requires both entries. The one explains the other.
  2. This fake money also increases the loss at start-up. So for example if the sweat equity value was $50,000, and the compensation of $50,000 means  the loss at start-up increases by $50,000 too. You can’t get around that, if it has a value, then that value is spent.
  3. You might have to pay payroll taxes on this amount to make it fully legitimate. For this detail you need to consult an attorney or CPA, or both. We aren’t in a position to give professional advice of this kind on this forum, but this is a possibility. By the time you’re calling it an expense and a capital input, you should at least ask.

Business Plan Pro can handle this however you want to, the software doesn’t care, but you should be aware of some of these extra considerations.

And if you decide to handle this the simple way, with who owns how many shares of stock, the good news is that while that subject should be covered in text, it doesn’t affect the direct financials of the company. “Paid in capital” does, of course, and that’s what the investment input is. But who owns how many shares of stock doesn’t affect cash flow, income statement, or balance sheet, so it is dealt with in text only.

Tim Berry

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A lot went on this week at Google’s developer conference in San Francisco. Google TV, for example (video below). I’ve got Comcast DVR and Roku these days, plus an iPad, and I’ve gone through ReplayTV and Tivo. But I guess I can’t get enough of this stuff, because now I want Google TV. Consider the video here (and if it doesn’t show, click here for the original on YouTube):

That’s only part of it. The rest of the story, as ReadWriteWeb put it, is Whoa . . . Chrome Makes an App Store for the Web where we see something like the upscale phone app stores showing up soon for Google Chrome, the Google browser. The Read/Write post summarized:

Chrome, Google’s web browser, is now adding an application store to help with discovery and sales of web applications.

That’s amazing. Apple’s App Store, the seductive jungle of little bundles of functionality that changed the mobile market, has also changed the open web. As Google said at the event, it can be hard to find good web applications. Now the Chrome App Store will make that easier, including posting user reviews of apps. It will also allow developers to sell full-screen, browser-based web apps. It’s one thing to experiment with charging for web content like newspapers are–but charging for casual consumer-level tech functionality on the web? That’s crazy.

It’s so crazy that it just might work.

Crazy like a fox, maybe. It’s an exciting world for startups. Apple’s products created a booming new app market. Now we have Google’s power joining in. Summary: Whoa!

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shoes

I recently worked with a small business owner who told me that she knew her target market. She was indeed able to describe her ideal clients in great detail, but she was not as talkative when it came to listing the needs and problems of her prospects.

The above mentioned entrepreneur participates in networking events, has posted several videos on YouTube and is familiar with most social media marketing tools.  She is also a decent speaker, active on Facebook and I can attest to her success in attaining thousands of followers on Twitter.  She seems to be doing everything right, yet she is not successful at converting prospects to customers.

shoesIn my efforts to give her some fruitful advice we analyzed her marketing plan, including her core marketing messages and marketing budget. Our discussion eventually shifted to her products.  Why couldn’t she sell seemingly good and well-packaged products? Should she blame the recession?

We came to the conclusion that her offerings and marketing messages did not have enough depth to stand out from her competitors’ messages and turn prospects into customers. In addition, her products did not offer a new solution to a real problem her target market was experiencing, nor did they meet a burning need of her ideal clients.  She did not have an edge – the hook was missing.  She could not sell sneakers to prospects who needed dress shoes.

Small business owners often fall in love with their products and services and stop thinking about their target audience and its changing needs. We tend to believe we know the audiences we serve, but we should stop and think again.

ducttapemarketingbadgeVarju Luceno is the owner of Global Office Partners – a marketing firm that focuses on the needs of professional service businesses. Varju is also a global marketer, blogger and writer on small business and technology related topics. She earned her MBA in marketing from the University of Montana in Missoula.
Web: globalofficepartners.com
Blog: outsourcemiracle.com
twitter.com/varjuluceno

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Books: falling out of fashion, perhaps, but – business books, for sure – still so amazingly practical. What’s an hour of your time worth? How much time can a business book save? I posted here last week, in this context, about John Jantsch’s new book on referral marketing. Book CoverAnd today it’s Melinda Emerson’s Become Your Own Boss in 12 Months. I love the book, I’ve got mixed feelings about its title, and I particularly like its real-world common sense.

Real-world common sense like starting at the beginning, not how to go out on your own, precisely, but on whether you want to: Melinda starts with a chapter called “So You Think You Want to be an Entrepreneur.” That’s right, really, and very important in this topic area. So she challenges you to think about what you really want, and whether your idea will work, and do you love what you want to do.

Here’s a great quote from that chapter:

Suddenly becoming a one-salary family is tricky. Make sure that your spouse is behind your decision. If not, your dream can turn into a nightmare.

And another, highlighting Melinda’s offering of real-world hard-nosed “been there done that” insight:

Of course, the best business idea in the world isn’t worth anything if you run out of money. There’s no way around it: starting a business is expensive. It will be a while before you see a return on your investment. That’s why, before you hand the boss your walking papers and box up the personal things in your cubicle, you’d better make sure you and your family are on solid financial ground.

So what don’t I like? Nothing serious; actually, I admit it, these are petty complaints:

  • The phrase “become your own boss” in the title. It’s actually a pet peeve of mine: you start a business, you aren’t going to be your own boss; your customers become your boss. But that really has nothing to do with the book. That’s just me.
  • The 12-months time frame: Sabrina Parsons and I wrote 3 Weeks to Startup (2008, Entrepreneur Press), so I feel like I have to say that. Still Melinda explains the 12 months extremely well in her second chapter (titled “Why Does it Take Twelve Months”). And I really like the way she schedules the tasks through the months, giving things time to simmer. It goes very well with her overall tone of good practical advice.

What do I like? Lots:

  • Melinda is extremely good at keeping the business in the larger context of your whole life. That’s an excellent reminder. Her third chapter focuses on “your life plan” and it’s dripping with good advice, things you really should be considering.
  • Her 12-month plan presents a process very well. At the beginning, three months of getting reading, including your life plan in the first, then financial plan, business model, lawyer, accountant. I’ve been there. This is how things really work. Then nine months of getting set, including focus, niche marketing, of course business planning, financing, building a team, recruiting, branding, and so on. Then comes the actual launch, with good discussions of bookkeeping, maintaining marketing, and so on. Throughout, it’s good advice, well organized, clearly written.

So where do I get to the post title above about 4 essential books? This post is about the newest of the four, Melinda Emerson’s Become Your Own Boss in 12 Months. And I’ve already mentioned the one I co-authored, 3 Weeks to Startup. So the other two are two books I like so much I can’t post on this topic without including them. I’ve posted on both of these before: Pamela Slim’s Escape From Cubicle Nation and Guy Kawasaki’s The Art of the Start. Each has a different point of view, each covers different elements.

Starting a business is a big deal. If you’re serious about it, read all four of these books.

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Here’s an interesting idea in prizes for business plan contests: The winner of Princeton’s competition on Friday, May 28, gets a one-hour meeting with Silicon Valley venture capital legend Sequoia Capital, plus two round-trip tickets from the East Coast.

That’s in addition to free marketing plan consulting, business planning consulting and legal services. Plus, of course, the prestige of winning at Princeton.

Sure, that first prize doesn’t match the million-dollar cash-and-equivalent prize money for the Rice business plan contest; Princeton Campusand Princeton, without a business school of its own–let alone an entrepreneurship center–can’t match the prestige of the University of Texas’ Moot Corp. Still, I’ve been judge and presenter at the Princeton event a couple of times now, and I’m looking forward to doing it again next week. It’s held on Princeton’s beautiful campus (right), it attracts very strong new businesses, and Princeton does it during a graduation/reunion weekend that’s one of the best of its kind.

Not having a business school as part of the institution doesn’t seem to dampen the work of the Princeton Entrepreneurship Network, which still manages to bring several hundred people, speakers, judges and interesting new companies to the event. This year the finalists include a social entrepreneurship track as well as a main track, plus a collection of shorter pitches from additional companies. I’ll be doing a workshop on business planning in the morning, as part of that event. And Princeton/Stanford alum Brian Spaly, CEO of the Trunk Club and co-founder of Bonobos, is giving the keynote.

If you’re in that area next week, and you’re interested in entrepreneurship, it makes a great day. You can click here for the conference schedule, and click here to register to attend. The $30 includes the full event, lunch and cocktails.

(Tangent: As an alumnus of Notre Dame, University of Oregon and Stanford, but not Princeton, I envy the way Princeton does its graduation/reunion celebration as a single event every year. Having both of those affairs at the same time makes for a long weekend party that brings all ages onto the campus at the same time. It starts with an alumni parade led by the oldest alumni and ends with a graduation ceremony three days later. That seems so much better than what most schools do. For example, my eldest daughter graduated from Notre Dame the same year as my 25th reunion, but the graduation and the reunion were three weeks apart; we live in Oregon, so we went to the graduation, but not the reunion. Princeton does it right.)

(Image: Oleg Mit/Shutterstock)

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Business books are the best buy in business. I’ve always told all of my company’s employees: If you see a business book you want that’s in any way related to your area or function, if there’s even a chance it can help you do your job better, buy it.

Think of it: An employee costs your company about double what he or she earns per hour. That’s for office space, bandwidth, taxes, insurance, equipment, power, etc. Using that formula, the $35K-per-year employee costs the company something on the order of $30 to $40 per hour. If a $15 to $20 book has a chance of saving even half an hour for that employee, it’s worth it.

This morning I saw the Copywriting in 10 Easy Steps book in a giveaway post on Small Business Trends. You can register there to win a copy. But for me, that’s easy and almost automatic. I’ve learned the hard way that copywriting is different from regular writing, so I want to read that book. And I’d like to give it to a couple of people, too. So I didn’t register for a free copy. Instead, I clicked over to Amazon.com and ordered it. If it’d been available for Kindle, I would have ordered the Kindle copy so I could have it right away.

And the same is true for any of the business books I’ve bought (and the ones I’ve written, too, by the way). If they’re any good, they pay for themselves almost instantly. And that’s just as true for e-books as regular books.

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I posted here yesterday about the Willamette Angel Conference, a local group of angel investors, of which I’m a member, choosing to invest at its annual conference event. Good Clean LoveThe winner turned out to be Good Clean Love, selling natural, organic, healthy intimacy products. For more on that, click here for Our Angel Group Chooses to Invest in Healthy Natural Organic Intimacy Products on my main blog today.

It’s interesting to me that I’m seeing a trend emerging. Software and web applications, which is where my experience is, aren’t winning the competitions. Medical businesses won all three MBA venture competitions I was involved in this year, and finalists were mostly medical, natural, organic or clean energy. And a natural organic but basically low-tech product won our angel investment.

Hmmmm ….

(And that brings up an interesting conflict of interest point. Since I’m one of the angel investors, that means I now have an investor interest in Good Clean Love. Just so you know.)

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