Up and Running Blog

How Do You Change Corporate Culture?

by Linda Finkle on October 4, 2011

I just finished a strategic planning meeting with one of my client organizations. They wanted to know if it is possible to change corporate culture. Interesting question, since I always thought theirs was one that worked for them. Apparently I was wrong because they wanted, as part of their strategic plan, to figure out how to change corporate culture at their company.

We started by exploring how they defined their current corporate culture. I heard words like fast-paced, entrepreneurial, creative…and wondered again why they wanted to change. Then we explored what about this current culture didn’t work. Phrases such as we move too fast, we don’t analyze enough, we make too many mistakes, we band-aid problems came up.

Now I understood. They were attributing the challenges they saw to culture and thus wanted to change it. More on this in future posts, but as a final thought: If you want to figure out how to change corporate culture at your company, first define your current culture. It may be that your corporate culture does not need an overhaul at all.

About the author: What make companies stellar performers? According to Linda Finkle, CEO of Incedo Group, it is the ability to communicate at all levels of the organization that makes them develop good strategies, work together to carry them out, and improve the bottom line. For over 25 years, she has left people talking, laughing, – and working together more effectively –both in her own company and in businesses across the country For more of Linda’s captivating style, check out: www.incedogroup.com or www.findingtheforkintheroad.com. More »

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  • Canadian Eva

    Trying to change a culture — based on the info provided in the blog — is ( to create a new phrase) getting the wagon before the horse. You have certainly asked the right questions about why there is a need to change the culture — but the answers received are broad. Are they looking at changing the culture — because they don’t want to dig into ( or don’t understand the need to dig into) performance evaluation, management capabiities, lack of effective communication – implementation, control, etc. A culture does not get changed en masse — it evolves throught bits and bites that are planned through strategies and tactics — it gets changed in the implementation of goals ( processes and rewards/punishments) devised through solid tactics that are clear and contain specifics on time lines, responsibilities, accountabilities, resources (human, technical and financial) — and most importantly a clear understanding by all involved of what is expected. And what happens if expectations are not met. Something that is ‘too fast/slow” is a start into a major analytical challenge. Exciting. All the best.

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