Up and Running Blog

relationships

clients

A strong business is built on relationships. Producing solid work is a given, but it is the people behind the work product, those that manage the process, and the expectations and outcomes that drive the success of a campaign. Keeping a client happy may seem more like the work of a psychologist sometimes, but there [...]

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I’ve been thinking about an e-mail I got last summer, related to this post on Planning Startups Stories, about how I had left a good job to start out on my own. This was from a man who was one of the most likable students I’ve ever taught, a hard worker, an achiever whom I [...]

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Relationship Reminder

by Tim Berry on December 16, 2008

When I started my business in 1983, money was my biggest obstacle. I had a good job, which I left on purpose, at a time when mine was our only income. We also had heavy debts left over from business school, plus four kids; the eldest was 10, the youngest was 1 year old. There was also the [...]

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